In August, I presented my Ghost Town, Clone Town, Home Town presentation in Boddington, a rural town in Western Australia. The aim of this presentation is to work with small business in the community to address the needs of the consumer. This is a small town and many of the retailers are not using...
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Bodd moms rule
Your Loyalty programmes now on phone apps
When I was in Chicago last month I met up with Kurt Fromherz from Connecticut. I have known Kurt for many years and he is one of the innovators in retail marketing. He identified, like me, that loyalty clubs are still an essential marketing tool, but consumers do not want their wallets and purses...
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Delivery is the key
As a consultant most of my time has been spent in store making sure that sales are optimised in the store. That is still a key element for success, but the up and coming need for many retailers revolves around delivery to their home. Customers used to be happy that they would have to...
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Pinterest…are you utilising the opportunities
Pinterest may have only appeared in 2010, but it is one of the most valuable tools for retailers. It reached over 45 million consumers in the month of July (2013) in the USA alone. A report in USA Today on 22 August 2013 by Jefferson Graham showed that it is being taken up rapidly...
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