Monthly Archives: August 2013

Jason is a subscriber to this newsletter and the Qantas magazine had this new book as a must read in their in-flight magazine in August. This is an excellent book and one I thoroughly enjoyed reading. Many of us are focused on the retail aspects of our business and we miss the importance of...

This is the topic of one of my presentations at present. Think about what is usual and what is unusual. In the last few weeks we have had a major social media driven business buy the Washington Post...who saw that coming? Plus the launch of AmazonFresh, a same day delivery service launch on the...

While I was on Vancouver island I came across this sign at a man's hairdresser. Take a close look at it, it is really targeting the consumer and putting a smile on their faces. ...

All the time I have worked in the USA it has been clear that American’s love their lawns and a green lawn around the house is a status symbol. Until climate change I would have said the lawn was here to stay. But, now consumers are changing their thinking patterns. America is...