Monthly Archives: March 2015

This newsletter starts with some PR on our business. Linda and I are finalists in two categories of the Australian Small Business Champions Awards, the Oscars for small business in Australia. We are finalists in Business Service and I am a finalist in Small Business Champion Entrepreneur. The finals are announced at an awards dinner...

There are many books and articles written on retailing being theatre and that the retail floor is the stage where you can entertain your customers. The challenge is how do you keep them entertained and stop them getting bored. Plus how long can you keep them entertained before they get bored. The last thing any retailer wants...

I recently presented a workshop in Mandurah and visited the local coffee shop. They are promoting "Suspended Coffee." This is something other organisations could develop. The concept comes from Italy, the idea is that a customer who purchases a coffee has the option of purchasing a second cup and donating it to someone in need...

Martins Family fruit farm is located in Ontario, Canada. A number of the family have been on my workshops and attended my conference sessions. These guys are real innovators. Once you have watched this video I think you will understand why. Congratulations to the Martin family and team....