Rethink, Retrain, Relearn, Revitalize
Team training fell out of favour in the 1980's and many businesses stopped training their teams. Now the impact of that trend is being felt as customers have lost faith in businesses being able to meet their needs and are looking to the internet for answers to their questions and for the products they seek.
Wise business owners today realise that in order to win back the trust and faith of their customers they need a well trained, caring team who understand that their role today has changed. A team’s role today is to be caring hosts who create a welcoming environment, meet their customers needs, provide a memorable experience and turn their customers into advocates for their business.
Team training is vital for business success and is an investment in the growth of your business. Your team is one of the greatest assets that you have.
Retailing has changed forever, and we think it has changed for the better. It does mean though, that it is time to rethink and change the way you do things.
It is time to retrain your team to meet the needs of today’s consumer, to learn how to market your business to a changed customer base and to reinvigorate your offer, your image and the services you provide.
John Stanley trains teams in all cultures and is accomplished at working through interpreters so is comfortable training all languages. He is passionate about helping individual team members as well as businesses reach their fullest potential.
Using practical local examples, John creates culturally relevant scenarios and relates directly to each workshop member to get the message across. He sells the team on the big picture of where the business growth needs to head and an expert on reading people, John encourages each person to blossom in team situations.
Book John today to train your team, he will customise a workshop to meet your business needs.
“This is my third workshop, I also have the book. Yet still something constructively different and up to date and able to be used.” Roby Keshrinesko - Irresistibly Yours
"Excellent at explaining the material so that it is easy to digest, fantastic, upbeat speaker, who really knows about retailing." Kurt Sellers, MacDonald Garden Center, Canada.
“He is able to make you see a possible great future for your business. I love it, when is he coming back?” Marcela Russ - Rodney Wayne (Hairdresser)
“John has excellent knowledge of his subject and is able to demonstrate it with practical examples which you can relate to in your business.” Bruce McDonald - North City Lotto, NZ.
Team training fell out of favour in the 1980's and many businesses stopped training their teams. Now the impact of that trend is being felt as customers have lost faith in businesses being able to meet their needs and are looking to the internet for answers to their questions and for the products they seek.
Wise business owners today realise that in order to win back the trust and faith of their customers they need a well trained, caring team who understand that their role today has changed. A team’s role today is to be caring hosts who create a welcoming environment, meet their customers needs, provide a memorable experience and turn their customers into advocates for their business.
Team training is vital for business success and is an investment in the growth of your business. Your team is one of the greatest assets that you have.
Retailing has changed forever, and we think it has changed for the better. It does mean though, that it is time to rethink and change the way you do things.
It is time to retrain your team to meet the needs of today’s consumer, to learn how to market your business to a changed customer base and to reinvigorate your offer, your image and the services you provide.
John Stanley trains teams in all cultures and is accomplished at working through interpreters so is comfortable training all languages. He is passionate about helping individual team members as well as businesses reach their fullest potential.
Using practical local examples, John creates culturally relevant scenarios and relates directly to each workshop member to get the message across. He sells the team on the big picture of where the business growth needs to head and an expert on reading people, John encourages each person to blossom in team situations.
Book John today to train your team, he will customise a workshop to meet your business needs.
“This is my third workshop, I also have the book. Yet still something constructively different and up to date and able to be used.” Roby Keshrinesko - Irresistibly Yours
"Excellent at explaining the material so that it is easy to digest, fantastic, upbeat speaker, who really knows about retailing." Kurt Sellers, MacDonald Garden Center, Canada.
“He is able to make you see a possible great future for your business. I love it, when is he coming back?” Marcela Russ - Rodney Wayne (Hairdresser)
“John has excellent knowledge of his subject and is able to demonstrate it with practical examples which you can relate to in your business.” Bruce McDonald - North City Lotto, NZ.
"Probably the BEST speaker with the most critical message I have ever heard in memory and not just MNLA"
Kail Food
, University of Wisconsin, USA.
“Yesterday's workshop was a beauty - it presented lots of stimulating ideas, and was the most successful industry event I've ever attended in terms of getting audience interaction and participation. I thought John Stanley presented it really well and that an event of this type - ideally with him or someone of his calibre - should be an annual event.”
Kate Malfroy
, Jambaroo, NSW
"John has excellent knowledge of his subject and is able to demonstrate it with practical examples which you can relate to in your business."
Bruce McDonald
, North City Lotto, NZ.
T: +61 8 9293 4533
F: +61 8 9293 4561
John Stanley Associates - 142 Hummerston Road, Kalamunda WA 6076, AUSTRALIA
